The Challenge

(ISC)² ® is an international nonprofit membership association focused on inspiring a safe and secure cyber world. Best known for the acclaimed Certified Information Systems Security Professional (CISSP®) certification, (ISC)2 offers a portfolio of credentials that are part of a holistic, programmatic approach to security. www.isc2.org

In 2016, (ISC)2, which had recently developed a new credential for people working within many levels within the healthcare sector, expressed that in addition to the core PR programme it wanted to learn more about the issues surrounding the move to paperless records. Many of its international members, working within the healthcare industry and many working within the NHS specifically, had identified challenges in the move to a paperless system. (ISC)2 wanted to better support its membership in navigating and tackling these issues, and support the organisation’s mission to inspire a safe and secure cyber world.

The Solution

AprilSix Proof recommended hosting a closed roundtable session inviting different aspects of the healthcare sector, to create a platform for free discussion and to share  unique insights about the move to paperless records. The objective was to get to the root of some of the issues preventing development and trust in digital health initiatives, by learning from the experiences of those on the front lines and providing resources for its growing membership base in the sector.

 

AprilSix Proof planned, managed and executed the roundtable event, helping to guide the discussion, and securing representatives from the Cabinet Office and Department of Health, academia, a patient advocacy group, an IT company that specialises in health records, a business consultancy focused on healthcare services, a well-known international management consultancy, as well as current and past clinicians.

 

Following the event, AprilSix Proof wrote a white paper entitled “Moving to a Culture of Trust in Digital Transformation”, documenting the conversation that was had on the day and the insights that were shared. The document is not only a resource for members, but is also open to the public for anyone to learn about the issues discussed, and (ISC)2′s analysis of what needs to be considered next within the healthcare sector.

The Results

(ISC)2 now has a better understanding of the most pressing issues surrounding digital health, and has been able to combine this with its own expertise to support its members. As well as making new contacts in the industry, (ISC)2 has also used insights from the session to present at healthcare events e.g. the 2nd Annual UK Health Cyber Security Summit, secure the benefit of discounted, often free entry for its credential holders at these events, and has received overwhelmingly positive feedback for hosting such a uniquely credible discussion.